Tips for Staffing Customer Support Teams During the Holiday Season

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Photo by Negative Space from Pexels

1. Schedule Vacations Earlier

2. Encourage a Volunteer System

3. Offer Reduced Shifts

4. Offer On-Call Coverage

5. Offer Stipends for Scheduled Holiday Shifts

6. Factor in Planning All Year Round

An easily amused writer. Fond of notebooks. Loves a good cup of tea. Musing about life, lessons, poetry, culture and leadership.

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